Organisations committed to making their users – both customers’ and employees’ experiences better are experimenting with eXperience Level Agreements (XLA). In the pursuit to make employee happiness the top priority, Prashant has been working towards an industry-leading service experience for employees across all touchpoints, fueled by modernized, & automated IT services.
Here are some practical tips from Prashant which can help bring an industry-leading service experience for employees across all touchpoints, fueled by modernized, & automated IT services.
Inspired by Agile practices – Daily Happiness Reviews, eXperience Improvement Plans (XIP) based on HappySignals’ Dashboards and much more, the journey can be taken to the next significant milestone.