About

img 4007
Leading Transformations With Purpose

Leading PepsiCo’s global IT Operations Transformation, Prashant Arora builds intelligent, predictive, and self-healing systems to deliver seamless employee experiences and operational agility.

With extensive experience across Healthcare, Retail, IT Products, and niche-tech sectors, he has partnered with IBM, American Express, Wipro, Sears Holdings, Reckitt, and NTT.

Creating Impact, Not Just Change

From transforming Reckitt’s outsourced Enterprise Services to maturing processes, technology, and culture, to establishing partner governance at Sears, Prashant focuses on measurable outcomes, lasting impact, and sharing knowledge through workshops and thought leadership.

Passionate about transforming services into a strategic enabler, Prashant combines technology, experience, and leadership to drive lasting impact at scale.

Turning Strategy Into Results That Last

Specializing in AI, automation, IT Service Management, AIOps, Enterprise Observability, and Agile practices, he helps organizations design IT ecosystems that are resilient, adaptive, where services can deliver consumer-grade experience.

Connect on LinkedIn
Artificial Intelligence & Automations
Strategic Partner Management
Organizational Change Management
Enterprise Service Management
technologist
award big cio
reckitt
top 100
searc
technologist
award big cio
reckitt
top 100
searc

Endorsements & Insights

What leaders, peers, and collaborators say about Prashant’s impact on IT transformations, AI innovation, and digital excellence

jp

It’s been a pleasure working with Prashant. He brings true leadership by embedding Security and GRC upfront, aligning seamlessly with organizational objectives. His approach is certainly refreshing, and his professionalism sets him apart.

JP Du Plessis, Regional CISO, NTT

nat

Prashant is a fearless leader who trials, champions and embeds new technology that delivers great value.
Most importantly he is a great talent magnet, who can ethicist and develop teams to act and deliver at speed and quality.

Nataliya Otluoglu, VP, Pladis Global

amit

Prashant is a standout talent!
He connected effortlessly with people, drove alignment, and smoothed our transformation journey. His leadership, creativity, and passion for Service Management make him an exceptional professional.

Amit Saxena, CIO, IKS Health

magda

It is a pleasure to work with Prashant over last few years. Always professional and super helpful. Demonstrating agility, business acumen and customer first attitude.

Magdalena Skorupa, CISO, Gavi, the Vaccine Alliance

ypgesh

Prashant is highly knowledgeable, methodical, and innovative. His expertise in Service Management, and ability to connect with people make him a ‘go-to’ professional.

Yogesh Taneja, VP, Deutsche Bank

Stay In Touch

Drop your email to get the latest insights, updates, and practical tips straight from Prashant on IT, AI, and digital transformations.

This field is required.
This field is required.
Disclaimer: This is a personal blog of Prashant Arora and all views expressed are solely belong to him and not of his current or past employer’s. Prashant Arora's Blog is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at www.aroraprashant.com.
image
Scroll to Top